Capture
Steve starts his day by taking his vital signs and answering questions. His information immediately transmits to the Contact Health Portal. His BP is elevated and his Health Survey responses indicate he has swelling in his feet.
Interpret
Contact Health detects these variables, generated an alert to his care team for triage.
Intervene
Steve’s care manager reviews the flagged event. An outbound video call to triage the notification. Education is provided and a medication adjustment is made after consulting the physician.
Monitor
Steve's vitals are within his custom baselines and he is self managing his health according to his care plan
Monitor
Steve's vitals are within his custom baselines and he is self managing his health according to his care plan
Communicate
Steve has a question about his services. He sends a message to his care manager through the Contact Health Tablet. The Portal shows the inbound message for easy access and timely response.
Monitor
Steve reports he doesn't like the way its making him feel. His Nurse received this notice and coordinates with the doctor and pharmacy services.